How we prescribe

This is Arc's policy for every patient and every prescriber. If something here does not fit your situation, ask. We would rather explain it than have you guess.

Evaluation first

Nothing is prescribed before an evaluation, and nothing is prescribed from a message alone. At the first visit your prescriber may start something, hold off, or suggest other kinds of care. You decide.

One change at a time

When something changes, one thing changes: a start, a new dose, or a stop. That way you and your prescriber can tell what the change did. Every change has a date to review it, set at the visit and written in your summary.

Stopping or lowering a medicine

Never on your own. Some medicines need to be lowered slowly. Call us first, and we will make a plan for it.

Labs and pharmacy

Some medicines need blood tests before or during treatment, and your prescriber will say so at the visit. Prescriptions go to the pharmacy you choose. Pharmacy and lab charges come from the pharmacy and the lab, not from Arc.

Refills

Ask a week ahead. A refill is checked against your last visit and your plan. If you have missed visits, we may ask you to come in before a refill.

Our policy on controlled medication

A controlled medication is never started at a first visit, and never because a patient asked for a particular one. State law and federal law decide when it can be prescribed after a video visit (we are licensed in Florida, so video visits are for patients in Florida), and the rules change, so your prescriber tells you what applies to you. A controlled medication, if one is right for you, has its own written agreement, and we ask for an in-person visit when the rules or your prescriber require one.